Terms of sale

Terms of Sale

Last updated: September 2026

By placing an order through our website, you agree to the following Terms of Sale.

1. Orders

When you place an order, you agree that the information provided is accurate and complete. We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud or incorrect pricing.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, and prices are accurate. Colors and packaging may vary slightly from images shown on the website.

3. Prices & Payment

All prices are displayed on our website in the applicable currency. Payment must be successfully completed before an order is processed.

4. Shipping

We offer free shipping on eligible orders. Orders are generally processed within 1–2 business days and estimated delivery is 5–8 business days. Delivery times can vary depending on destination, customs, holidays, and carrier delays.

5. Cancellations & Returns

Cancellation and return requests are subject to our applicable return policy. Products must meet the conditions specified in that policy.

6. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact our customer support team as soon as possible with your order details and photographs of the issue.

7. International Orders

Customers are responsible for providing a correct delivery address. Depending on the destination, customs duties, taxes, or import fees may apply.

8. Product Use

Please follow the product instructions and review the ingredient information before use. If you have concerns about using a skincare product, consult an appropriate professional.